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Leading Quality

Ronald Cummings-John, Owais Peer

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Summary

Ronald Cummings-John and Owais Peer, who cofounded Global App Testing, spent two and a half years interviewing more than 120 engineering, product, and QA leaders at companies including Google, Etsy, and GitHub before writing this. Its central idea is the quality narrative: the shared story a company tells itself about who owns quality and why it matters, which the authors argue determines whether testing gets funded as strategy or squeezed as overhead. The book moves through three stretches: becoming a leader people trust on quality, making the strategic calls around manual versus automated testing and where to invest in test infrastructure, then leading a team through growth, including finding the "local personas" needed to test a product for markets outside your own. It stays deliberately non-technical, aimed at the conversations a quality leader has with the rest of the business.

Target Readers

  • Engineering managers who can run a test suite but struggle to get testing funded as anything other than overhead
  • QA leads who want language for talking to product and business stakeholders about quality, not more automation tooling
  • Leaders scaling a product into new markets who need a framework for testing the local experience, not just the core flow

Tags

#quality-culture#leadership#quality-narrative

Colophon

Publisher
ドワンゴ
ISBN
978-4048931120
Published
Nov 2023
List price
¥2,860incl. taxMay differ from the actual selling price on Amazon

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Prerequisites